Return & Refund Policy

At AETOS, we stand behind the quality of every product we sell. If something isn't right with your order, we're here to help.

Returns

We accept returns of unopened and unused products within 30 days of delivery.

To be eligible for a return:

• The item must be unopened, unused, and in its original sealed packaging.

• The product must be in the same condition that you received it.

• Proof of purchase or your order number is required.

Because our products are consumable dietary supplements, opened or used cans cannot be returned for safety and quality reasons.

Non-Returnable Items

The following items are not eligible for return:

• Opened or used products

• Products with broken safety seals

• Gift cards

• Promotional or complimentary items

• Final sale or clearance items

Damaged, Defective, or Incorrect Orders

Please inspect your order upon arrival.

If your order arrives damaged, defective, or you receive the wrong item, contact us within 7 days of delivery at support@aetospouches.com with:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

If approved, we will replace the item or issue a refund at no additional cost.

Refunds

Once your return has been received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear on your statement.

Original shipping charges are non-refundable unless the return is the result of our error.

Return Shipping

If the return is due to our mistake (damaged, defective, or incorrect item), AETOS will cover return shipping costs.

For all other approved returns, customers are responsible for return shipping expenses.

Exchanges

We only replace items if they arrive damaged, defective, or incorrect.

Order Changes & Cancellations

Orders begin processing quickly after they are placed. If you need to cancel or modify an order, please contact us immediately at support@aetospouches.com.

While we'll do our best to accommodate your request, we cannot guarantee changes once an order has entered processing or has shipped.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

Email: support@aetospouches.com

We aim to respond to all customer inquiries within 1–2 business days.